YOUR CALL IS IMPORTANT TO SOMEONE.

Customer Service

Help is available. Understanding is not.

Please remain calm while we transfer your frustration.

Here you’ll find chatbots collecting information nobody will read, live agents asking every question again, support departments explaining why the problem cannot exist, hold music testing human endurance, and family members quietly assigning one person permanent responsibility for every device in the house.

Trust the Tone. Ignore the Hold Music.

PLEASE HOLD. YOUR PATIENCE IS BEING RECORDED.

Customer Service Cartoons

Chatbots collecting evidence, live agents starting over, support teams denying visible problems, and one relative assigned to fix everything.

According to Chad cartoon showing a customer being asked by a live support agent to repeat everything he already typed.

According to Chad

Live Agent Already Asked That

The chatbot collected every detail so the live agent could begin again without any unnecessary context.

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According to Chad cartoon showing a support agent saying a problem should not happen while the computer burns beside him.

According to Chad

Customer Support Logic Explained

If support says the problem cannot happen, it is usually happening directly behind them.

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According to Chad cartoon showing one family member providing technical support while everyone else watches.

According to Chad

Family Tech Support Explained

Every family has one technical expert and several people maintaining a safe distance from the problem.

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Ask Chad cartoon explaining that apps request a user's location because they have trust issues.

Ask Chad

Apps Have Trust Issues

Before the app can help, it needs your location, contacts, photos, microphone, and proof of commitment.

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